Don’t know if it was the owner, never heard of this guy until I just googled him and found this – kudos on the factual site btw. Just know he had a shaved or bald head and was wearing a shirt with the bear logo on it.

My friend had her computer worked on by this company. Normally I would be glad to do the work for her but I was out of town at the time. I found out when she later started having problems updating Windows that they had reinstalled the OS on her computer and used the WPAKill hack to bypass the need for a CD-Key. Why would a company do this when she already has a legitimate Windows CD-Key sticker on the desktop? Not only are they using illegal copies of Windows but I presume they must be stealing these good CD-Keys and using them for their own systems.

On top of that, attempts to contact their office and some light research left me with a few other interesting tidbits of information.

1) They seem to have only a few employees, and the technician my friend had was (I believe) the owner Andre Alves. From what she tells me, he seemed to know his stuff technically (this coming from a woman that doesn’t know much herself, though) but he didn’t seem very trustworthy. She let him do the reinstall anyways because she needed it done quickly.

2) The person who takes their calls is a sleezebag. He doesn’t know anything about computers but he knows a lot about bullshit. I found it very funny that their website has a picture of some employees from a call center (that they probably stole as well) but when you call it’s always the same scuzzy guy answering.

3) You simply cannot get a hold of the owner neither by asking for him by name or by title. Asking for a manager will get you one of their few employees probably faking a job as manager. They like to use the word “transfer” (as in “let me transfer you to XXXX”) when they obviously are just giving the phone to someone nearby. Another example of their attempt to put on an act.

4) The address they have listed in the Rochester Yellow Pages is FAKE! How can they think they can get away with this? The address listed is actually that of a large sports complex. Turns out their real office is actually residential zoned, it’s in someone’s (probably the owner’s) house.

I found this website after I discovered the problem with her “new” Windows installation so I thought it best that I post here since I don’t see any activity on the comments section since February. Just letting everyone know these guys are still in business and still scamming Rochester’s citizens.

I’m going to do my best to make sure as many people know about their crap as possible.

That name makes me ashamed of being PT !!!!

Drive a forklift up his rear window please and teach him no swin with cement shoes !!!

God damn, why on earth did he had to be at least partially Portuguese !!!! ((

Going to stick my head on the sand now and pretend I didn’t read this blatant disregard to my homeland !!!

//Barry

Other companies that were present included Home Depot, Mariott Hotels, Best Buy, FedEx and many others so AwareBear also looked completely out of place. When I asked a few questions they couldn’t give me a straight answer and when I spoke about IT and technical things it felt like I was talking to someone who tried very hard to talk along but at the same time you could see that it was more about being clueless than understanding what I was talking about.

PS. They must not have a lot of other things to do. Maybe it will keep them from spending too much time on conducting Photoshop rape jobs on pictures that don’t belong to them.